Effective Date: 23 September 2026
Kauseya Drapes (“Kauseya Drapes”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, purchase our products, or contact us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Information you provide when contacting us
- Information submitted through forms on our website
- Technical information such as IP address, browser type, device information, and website usage data
We collect only information that is reasonably necessary for providing our services, processing orders, communicating with you, maintaining our website, and meeting applicable legal obligations.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Process payments through applicable payment service providers
- Arrange delivery of purchased products
- Send order confirmations, updates, and other service-related communications
- Respond to your enquiries and provide customer support
- Improve our website, products, and customer experience
- Prevent fraud, misuse, and unauthorised activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are unrelated to the purpose for which it was collected unless permitted or required by applicable law.
3. Payments
Payments made through our website may be processed by third-party payment service providers. Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and terms.
Kauseya Drapes does not intentionally store complete payment card details on its own website systems.
4. Sharing of Information
We may share necessary information with trusted service providers where required to operate our website and fulfil your requests, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting and technology providers
- Website security and analytics service providers
- Professional or legal service providers where necessary
- Government authorities or other parties where disclosure is required by law
We do not sell or rent your personal information to third parties.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website usage
- Improve website performance and user experience
- Support relevant website functionality
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
When personal information is no longer required, we may securely delete or anonymise it, subject to applicable legal and operational requirements.
8. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to information about your personal data, correction of inaccurate information, or deletion where applicable.
You may also contact us regarding concerns about how your personal information is being used.
To make a privacy-related request, contact us using the details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with your personal information.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Kauseya Drapes
Email: info@kauseyadrapes.com
Phone: +91 93640 31433
Address: JP Nagar, Bangalore, Karnataka, India